About PlushBeds Mattress
Since 2008, PlushBeds has been a leading manufacturer and retailer of USA-made, natural, sustainable and affordable sleep products. PlushBeds has been featured in major media outlets such as Fortune, Inc. 5000, Vogue, Good Morning America, Apartment Therapy and Elle Decor. The company has received over 80 awards, including Best Organic Mattress 2020 from SleepFoundation.org and Best Mattress Toppers from New York Magazine.
This PlushBeds mattress review takes an in-depth look at the brand and their mattresses, customer reviews, promotions, and more to help you decide if their products are worth buying.
Overview of PlushBeds Mattress
When the father of Michael Hughes, Managing Director of PlushBeds, was diagnosed with Parkinson’s disease at the age of 40, Michael learned that exposure to certain environmental chemicals can increase the risk of developing Parkinson’s disease. When his daughter was born, Michael and his wife did thorough research and removed as many chemicals as possible from their household. This meant looking for healthy, toxin-free mattresses.
They realized that these types of products were not easy to find and that most mattresses were made of materials such as urethane foams that were covered in potentially harmful fire barriers. So in 2007, the Hugheses founded PlushBeds to create healthier sleeping options for themselves and others.
For over 10 years, they have become one of America’s largest manufacturers of affordable natural and organic latex mattresses thanks to their high standards and commitment to an excellent customer experience. PlushBeds vows to remain an all-American company. They make every mattress themselves in their 80,000 square foot factory in Camarillo, California.
PlushBeds has a simple, three-part mission:
Advantages
- Cooling, organic latex
- Durable
- 25 year guarantee
- Virtually silent
- Free trial for 100 nights
- Free shipping and returns
Disadvantages
- 30-day break-in period required
- Self-assembly required
PlushBeds carries everything you need to outfit your bed, from the bed frame and mattress to pillows, sheets, and comforters. It’s convenient that customers can get everything in one place if they want to completely upgrade their bed or buy new furniture after moving house.
- PlushBeds mattresses: Natural & organic mattresses, memory foam mattresses, sofa bed mattresses, motorhome mattresses
- PlushBeds toppers: natural latex toppers, memory foam toppers, down alternative toppers, handmade wool toppers
- PlushBeds beds: PlushBeds adjustable beds, slatted frames and headboards, Scoresby designer beds, Blackwell designer beds
- PlushBeds Bedding: Pillows, sheets & bedding, mattress protectors, comforters & blankets
- PlushBeds accessories: foundations & box springs, bed frames
PlushBeds mattresses and toppers are hypoallergenic, all-natural and antimicrobial, with no toxins or harsh chemicals. They are offered in sizes from twin to split king. I’ll introduce you to the most popular mattresses and toppers so you can get an idea of which one is best for you. Hopefully this PlushBeds mattress review doesn’t make you tired, but personally, I’m always up for a nap.
Botanical Bliss Mattress
The Botanical Bliss is the right mattress if you suffer from back problems or other pain. It is recommended by orthopaedists and chiropractors. This plush mattress is very comfortable and supportive, and thanks to the pressure point relief, you should feel supple and pain-free in the morning. Just look at that contouring!
With the Botanical Bliss you can choose between Medium and Firm. Medium is the most popular option, ideal for side sleepers and most sleepers. The firm version is suitable for people weighing over 275 pounds, stomach sleepers and back sleepers. The firmness level you choose determines the order of the latex layers your mattress comes in, and you can even swap the layers to switch between Medium and Firm!
The Botanical Bliss features layers of organic latex and a cover made from breathable, machine-washable organic cotton and organic wool for natural temperature regulation. A PlushBeds Botanical Bliss review from SleepAdvisor states that this mattress is suitable for people who want more bounce and are prone to overheating during sleep, as well as people who value eco-friendly products.
The Botanical Bliss mattress is available for $999-$2798 depending on size. It also comes in three different heights – 9“, 10” or 12” – so the prices go up from there.
Luxury Bliss Mattress
The Luxury Bliss is a premium hybrid latex mattress with a supportive organic latex top layer and a breathable, machine washable organic cotton cover with a cool organic wool barrier to protect you from overheating at night. The outer wool layer is fire resistant, and you never know if or when this might protect you in a late night house fire (knock on wood).
The Luxury Bliss features a fabric encased coil core that sets it apart from other hybrid beds on the market: While typical interlocking coils can cause uncomfortable pressure points, the Luxury Bliss’ fabric-encased coils respond individually to pressure throughout the body. The result is superior support, minimal motion transfer and a comfortable, exhilarating night’s sleep.
The Luxury Bliss mattress is available in medium and medium-firm. The layers are fixed, so you should choose the one that works best for you (medium is best for side sleepers and most sleepers, while medium-firm is beneficial for stomach and back sleepers). This PlushBeds mattress costs between $799 and $1,798.
Cool Bliss Mattress
The Cool Bliss is PlushBeds’ premium model with gel memory foam that contains 5 layers of comfort that work together to provide a better night’s sleep: an airy stretch organic cotton cover, 3 inches of patented memory foam for pressure absorption, a supportive layer of 2 inches of natural latex, followed by a supportive 5-inch core and orthopedic foundation options.
Buyers can choose between natural spruce or an adjustable sleep surface. I would probably choose the latter option as it is a higher value. The Cool Bliss is rated as medium soft with minimal to no motion transfer. It’s almost as luxurious as memory foam without being absurdly expensive. The mattress costs between $1,049 and $2,198, depending on the size.
PlushBeds Reviews: What Do Customers Think?
When conducting this PlushBeds mattress review, we found that the brand has very positive reviews on their website, with a rating of 4.9/5 out of 2,256 reviews. Many people have commented on how comfortable the mattresses are and that they experience less pain, sleep very well and don’t feel any movement from the person sleeping next to them.
PlushBeds scores slightly lower on TrustPilot with 4/5 stars based on 624 reviews. Nevertheless, it receives an above-average rating overall.
Now that you’ve learned how customers feel, this PlushBeds mattress review addresses the question of whether PlushBeds are good.
Our Verdict
In this PlushBeds mattress review, we give our impression of PlushBeds and explain whether or not the mattresses are worth buying. According to our research, buying from PlushBeds makes sense if you value a natural, organic and high quality mattress and are prepared to put together and try out a mattress that may not suit you in the end. After all, everyone is different, and what is comfortable and pain-relieving for one person may not be for another – mattresses really are about trial and error.
If you decide to give PlushBeds a try, remember that even the most reputable and trustworthy brands have some negative reviews. There is a chance that you may have a problem that other customers have had, but it is more likely that you will have a positive experience with PlushBeds. If the mattress doesn’t meet your expectations, you can simply return it (more on this in the FAQ section of the PlushBeds mattress review).
PlushBeds Promotions & Discounts
Keep an eye out on the website and social media for a PlushBeds promo code or PlushBeds coupon code.
Update: Plushbeds was kind enough to give our readers a special offer.
Where to Buy PlushBeds
You can purchase PlushBeds mattresses directly from PlushBeds.com or by calling 1-888-286-3454. PlushBeds also sells its products through other retailers such as Home Depot and Amazon. You can also buy PlushBeds on Wayfair if you prefer to shop there instead.
Read on in this PlushBeds mattress review to get answers to some frequently asked questions.
FAQ
PlushBeds guarantee
PlushBeds offers a 25-year warranty on its products. If a manufacturing or material defect occurs during the first 10 years, PlushBeds will repair or replace the defective mattress (at its discretion). If defects such as cracks or breaks occur during the remaining 15 years due to normal wear and tear, PlushBeds will repair or replace the mattress for a service charge to the customer.
During the first year of the remaining 15 years, the prorated replacement fee is 50% of the purchase price of the replacement item. The prorated fee shall increase by 3% for each additional year of the prorated period, but shall not exceed 99% of the applicable official retail price, excluding transportation costs.
The warranty does not cover the following:
- the fabric mattress cover, if any
- Light body indentations (less than 1.5” deep)
- Preferred comfort
- Transportation costs for return and shipping
- Abuse or unsanitary conditions
- If used on an improper foundation or box spring
- Failure for reasons other than defective material and/or workmanship
PlushBeds Shipping Policy
All PlushBeds products ship free to the contiguous US (all states except Alaska and Hawaii). For other areas, you must call 1-888-286-3404 to get a shipping quote. Once an order is placed, you will be contacted within 7-9 business days and given a tracking number to find out when your order will arrive.
Mattresses are custom made to order, go through a rigorous quality control process and leave the PlushBeds factory within 7-9 business days of order placement. For special orders or during vacation periods, the delivery time may be extended by a further 7 working days.
PlushBeds return policy
If you are not satisfied with your PlushBeds mattress, we ask you to sleep on it for at least 30 days so that your body can get used to sleeping on natural latex. If you are still not satisfied after that, you can get a full refund within 100 days of receiving the mattress, provided all bonus items that came with the mattress are returned in new, unopened condition. Simply contact PlushBeds so we can arrange for curbside pickup.
If you choose to return your mattress before the end of the 30-day trial period or keep the bonus accessories you received with the mattress, a $99 processing fee will be deducted from your refund.
If you wish to return your PlushBeds mattress, you should keep the original packing materials as you will need to pack the mattress for shipping. Once PlushBeds has received your mattress, you will be refunded the full purchase price.
Once an order has been shipped, it cannot be canceled without incurring shipping charges. Therefore, if you decline an order, PlushBeds’ standard return policy will apply, where the cost of return shipping will be deducted from your refund.
Excluded from the refund are universal items such as toppers, pillows, bedding, orthopaedic slatted bases and adjustable slatted bases as they can be used with any mattress. Any products returned soiled or with smoke damage will be returned in lieu of a refund as their processors will not accept them in this condition.
At the bottom of this PlushBeds mattress review, we provide you with contact information so you can get your PlushBeds questions answered.
Contact PlushBeds
You can contact PlushBeds via the contact form on their website. If your issue is related to customer service, you will be contacted Monday through Friday between 9am and 9am EST and on Saturday and Sunday between 9am and 9am EST.
The sales/mat specialists work Monday through Friday from 9 a.m. to 9 a.m. EST, Saturday from 9 a.m. to 9 a.m. EST, and Sunday from 9 a.m. to 9 a.m. EST.
You can also call the PlushBeds office at 1-888-286-3404 or send a fax to 1-888-286-3454.
